Contents at a Glance
Introduction .................................................................1
Part I: Starting Down the Road to Better Etiquette..........7
Chapter 1: Examining Etiquette Basics..............................................................9
Chapter 2: Becoming a Model of Good Manners...........................................23
Chapter 3: Presenting Yourself Positively: Dress, Grooming, and More ..35
Part II: Fostering Well-Mannered Relationships ...........................................49
Chapter 4: Focusing on Courtesy with Your Family.......................................51
Chapter 5: Appreciating the Art of Friendships and Relationships............67
Chapter 6: Showing Civility in the Working World ..........................................83
Part III: Converse with Care: Saying Everything Right....................................91
Chapter 7: Engaging in Polite Conversation..................................................93
Chapter 8: Catching Up on Correspondence .............................................105
Chapter 9: Today’s Telephone Etiquette .....................................................121
Chapter 10: Using New Rules for New Technology ..................................133
Chapter 11: Communicating in the Business World .................................145
Part IV: That’s Entertainment! Meals,
Parties, and Gifts................................................................................................165
Chapter 12: Eating Meals with Elegance.................................................167
Chapter 13: Drinking In the Wonders of Wine.............................................191
Chapter 14: Hosting a Memorable Event...................................................203
Chapter 15: Being a Gracious Guest.............................................................227
Chapter 16: Giving and Receiving Gifts with Class.....................................239
Part V: Making the Most of Special Situations ..............................................255
Chapter 17: Marking Life’s Major Events.......................................................257
Chapter 18: I Do! Celebrating Engagements and Weddings ..................273
Chapter 19: On the Go: Travel Manners for Land, Sea, and Air................303
Chapter 20: Being Sensitive about Disabilities and Illnesses .............321
Part VI: The Part of Tens ...............................................................................335
Chapter 21: Ten Etiquette Tips for Children and Teens .........................337
Chapter 22: Ten (Or So) Tips for Tipping Appropriately ....................343
Index ..............................................................................................................347
